Return eligibility
Eligibility and return windows will be confirmed for each product before it is offered for sale.
Carefully handled returns.
The new pet collection is not accepting orders yet. Product-specific return eligibility, instructions, and refund terms will be published before checkout is enabled.
Ask a question ↗Damaged or incorrect items
For an earlier purchase, retain your original order confirmation and the return or refund terms applicable at purchase. See Previous Order Help for instructions once secure Contact delivery is available.
Refund information
No refund timeline is promised here until the applicable purchase terms are verified.